The world's best health technology available to you now!

On this page one will find the general Terms and Conditions of using this website and doing transactions through this website as well as information on our 

Cancellation / Refund Policy 

Privacy Policy

Delivery policy and where to find us

 

To Contact us:

 You can reach us at 082 659 2547 or by e-mail at info@wave.co.za

Wave Technologies SA, Unit 4, 30 East Lake Dr, Marina da Gama, Muizenberg, Cape Town, 7945, South Africa.


Wave Technologies (Also trading as Rife Health) is one of the first businesses in South Africa that has showcased their products on the Internet. Already since the year 2000. 

Even long before the South African Consumer Act came in to place we have already offered a 3 month money back warranty on our resonator range. Please be assured that we do not want any of our customers to be dissatisfied about any of our products. That is why we source the best quality products and support them with our expertise and customer service.


·         Cancellation / Refund Policy

An order means that you have submit your delivery address and paid. If it has not been shipped yet then we shall gladly pay back your full amount that you have paid minus 5% to cover our admin fee and banking costs. If it has been shipped then we shall 

pay back your full amount that you have paid minus 10% to cover our processing fee, retrieval of courier and banking costs.

·         Privacy Policy

Wave Technologies as the Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

 

·         Delivery policy

 

Order requests for orders to be delivered in South Africa will be processed within 2 working days after a paid order has been received and handed over to a courier company for delivery. Delivery is free for orders over R500. We charge R100 delivery for orders under R500. For very remote areas not serviced by standard couriers, The Provider will deliver via PostNet, or to the nearest town to the User that is accessible by our couriers within their normal routes. In these circumstances, the Provider will be in contact with the User to arrange an alternative address. For orders of specialised products that Wave Technologies has to import on behalf of client from our sources in other countries the full amount still need to be paid up front but may take up to 14 working days to be delivered. The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User's chosen delivery address in the same good order. If User is not satisfied with the condition of good received the User must notify us immediately. We shall replace it as soon as it is returned to us.


General Terms and Conditions

These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the Wave Technologies SA cc ("Provider") website located at the domain name www.rifehealth.co.za ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website www.rifehealth.co.za sells electronic health devices goods online. The use of any product bought from this Website is at the purchaser's risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

By ordering and purchasing products that contain alcohol, you acknowledge that you are of legal drinking age. Alcohol is not for sale to persons under the age of 18. For this reason, positive identification may be requested and we may refuse an order at our discretion.

Delivery policy

Order requests for orders to be delivered in South Africa will be processed within 2 working days after a paid order has been received and handed over to a courier company for delivery. Delivery is free for orders over R500. We charge R100 delivery for orders under R500. For very remote areas not serviced by standard couriers, The Provider will deliver via PostNet, or to the nearest town to the User that is accessible by our couriers within their normal routes. In these circumstances, the Provider will be in contact with the User to arrange an alternative address. For orders of specialised products that Wave Technologies has to import on behalf of client from our sources in other countries the full amount still need to be paid up front but may take up to 14 working days to be delivered. The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User's chosen delivery address in the same good order. If User is not satisfied with the condition of good received the User must notify us immediately. We shall replace it as soon as it is returned to us.

Returns / Refund Policy

Wave Technologies’ Returns and Repairs Policy An order means that you have submit your delivery address and paid. If it has not been shipped yet then we shall gladly pay back your full amount that you have paid minus 5% to cover our admin fee and banking costs. If it has been shipped then we shall pay back your full amount that you have paid minus 10% to cover our processing fee, retrieval of courier and banking costs. If repairs need to be done complete the online form on 

http://rifehealth.co.za.www34.jnb2.host-h.net/Technical-Support/


Payment Options

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Provider's bank account, the details of which will be provided after checkout.

Credit card acquiring and security

Credit card transactions will be acquired for the Provider via approved payment gateways..

Customer details separate from card details

Customer details will be stored by the Provider separately from card details.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs ("the Content"). All such proprietary works and the compilation of the proprietary works are copyright of the Provider, its affiliates or subsidiary, or any other third party owner of such rights ("the Owners"), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limited License to General Users

Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website and to improve content thereon. Provider assumes no obligation to protect this information and may copy, distribute or otherwise use such information without limitation. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). 

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

International Delivery

Which countries are considered international?
Wave Technologies  is based in South Africa. All countries where the delivery address is outside of South Africa fall under our terms for international delivery.

How long will my order take to arrive?
Delivery usually takes place within 1 week following dispatch, however, seasonal peaks, delays in customs and other factors outside of our control may on occasion cause delivery to take up to 3-4 weeks.

Is there a delivery charge?
Although deliveries within South Africa are free for orders over R300, orders delivered to international addresses will incur a delivery charge. The delivery charge is displayed when you view your cart before checkout.

Do I have to pay import duties?
Import duties may be payable by recipients of international deliveries. As the customer, you will be responsible for both determining whether any such import duties/levies are payable, and making payment if required. Depending on your country and the products you have ordered import duties may range between 10% and 40% or more. To learn more about the import duties in your country, click on the link above the basket at check out.

What are my payment options?
For international deliveries, we currently only accept payment via credit card, or bank transfers if the order amount is over ZAR 1000.

What currency must I pay in?
Although you are able to see the price of a product in your currency of choice, all transactions are processed in South African Rands (ZAR) and therefore there might be minor discrepancies in amounts when it comes to the check out due to currency conversion process.

Will electrical applications be compatible?
All electrical appliances are built to meet South African Electrical standards: 220V – 240V. Please check if the voltages of any electrical appliances you may want to purchase are compatible with your local electrical supply standards, as Wave Technologies will not be held responsible for products that are damaged by voltage.

Contact information / Domicilium citandi et executandi

This website is run by Wave Technologies SA cc based in South Africa trading as Rife Health and with registration number CK2009/191273/23.

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:

 082 659 2547 or by e-mail at info@wave.co.za

Wave Technologies SA, Unit 4, 30 East Lake Dr, Marina da Gama, Muizenberg, Cape Town, 7945, South Africa.